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eSoftCircle institutes Quality Assurance program for every client regardless of its size. Every deliverable of any project whether for software development or BPO services or IT consulting, it follows defined structured Quality processes and Project Management procedures at any given stage - analysis, development, inspection, maintenance and like.

We are among less than 30 BPO companies in India which received both BS7799 (Information Security Management) certification and ISO 9001. Our Quality Assurance program inherits from following internationally recognized information system and quality management standards:

  • ISO 9001:2000
  • BS 7799-2:2002 (Now ISO 27001)
Certification Information Security ISO 9001

Quality Policy

We at eSoftCircle believe in leadership by quality and remain committed to be the first brand of choice to our customers by providing On time every time solutions in business process outsourcing and information technology.

Quality Management and Information Security Management are the foundations of eSoftCircle to deliver the services with continual improvement and to achieve the customer satisfaction.

Information Security Policy

The assured business continuity of eSoftCircle is dependent upon demonstrating to our customers and our stakeholders that the security of information assets, such as company and client information, is not compromised at any point of time.

It is management's overall responsibility to ensure that all information assets are protected and confidentiality, integrity and availability of information and processing methods are maintained.

This policy will, therefore, support and strengthen the implementation of our information security management system.

  • We will use all reasonable, appropriate, practical and effective security measures to protect our important processes and assets in order to achieve our security objectives.

  • We will continually examine ways in which we can improve our use of security measures to protect and enhance our business.

  • As a responsible organization, we will protect and manage our information assets to enable us to meet our contractual, legislative, privacy and ethical responsibilities.

  • All employees or associates shall ensure the security of information assets by protecting them from unauthorized use, modification, disclosure or destruction, whether accidental or intentional.